SOUTHEAST ELITE VAN LINES
File A Claim
Tell us about a loss, damage or service issue related to your move. Your submission is recorded for review and receives a reference number.
Start a claim →
Have your details ready
Provide the name on the move, your contact details, moving date and booking or shipment reference if available. Identify each affected item, explain what happened and state the amount claimed if known.
Keep supporting evidence
Retain photographs, receipts, estimates and moving documents. This form accepts text only; contact the team to arrange delivery of supporting documents. Do not include payment card details, identity documents or other sensitive information.
What submission means
Recording a claim is not an acceptance of liability or a settlement decision. Keep your confirmation reference and review the claim instructions and deadlines in your moving documents. For interstate moves, official FMCSA claim guidance is linked below.
Keep the confirmation reference shown after submission. For assistance, call 904-999-0130. No attachments are accepted through this form.