Pianos
Tell us whether the instrument is upright, baby grand or another type, with stairs and entry measurements.
EXTRA CARE FOR EXTRAORDINARY ITEMS
Not every item
moves the same way.
Pianos, gun safes, pool tables and other unusually heavy or delicate possessions need special review. Tell our team what you have before accepting an estimate so suitable equipment, crew requirements and written charges can be considered.
Clear preparationDocumented service scopeNo guesswork about the basics
WHAT TO EXPECT
The right questions prevent expensive surprises.
Specialty moves are not automatically part of a household moving estimate. Accurate measurements, access conditions, construction details and any required specialist services should be reviewed in advance.
Gun safes
Provide approximate weight, dimensions, anchoring status, floor and any stair or threshold access.
Pool tables
Identify slate construction, size and whether specialist disassembly or re-leveling is required.
Other heavy or delicate items
Describe oversized mirrors, artwork, exercise equipment or unusual loads requiring separate review.
A STRONGER MOVING EXPERIENCE
From first call
to final placement.
Here is a practical way to organize your service. Every move is unique, and your estimate and bill of lading—not this general guide—define the confirmed service and charges.
Prepare your inventory →Identify the specialty item
Send the item type, approximate weight, measurements and pictures where the office accepts them.
Describe the complete route
Include stairs, turns, doorways, floor surfaces, elevators and truck parking at both ends.
Review separate pricing
Require a written itemized specialty charge before moving day.
Confirm acceptance
Some items need a specialist or may not be accepted. Do not assume the standard crew can transport every item.
KNOW WHAT'S IN THE ESTIMATE
What may shape
your moving price?
We avoid publishing one-size-fits-all quotes for moves with different inventory and access needs. A written estimate should identify the work you requested and the terms for calculating charges.
Request an itemized quote →Details worth reviewing
01
Item weight, construction, dimensions and disassembly requirements
02
Number of crew members and specialized lifting equipment
03
Stairs, access and safe handling route at each address
04
Extra services such as specialist installation or adjustment
Included furniture protection
Standard padding and protection of wooden and fragile furniture is provided without an additional charge on booked moves. Disassembly/reassembly is generally $35 per standard item, and ordinary appliance handling is a $35 flat charge for the disclosed appliances. Specialty items require an approved written quote. Your signed estimate governs the services charged.
Read the complete moving-day policies →BEFORE YOUR ELITE TEAM ARRIVES
A little prep.
A much better day.
Make sure the moving day doesn't begin with missing information. Use the service-specific checklist and keep the full customer-preparation guide nearby.
- Disclose each item before booking and check the estimate lists it
- Measure doors, halls, turns and clearances on the route
- Remove or secure removable parts as directed by the appropriate specialist
- Discuss firearms and restricted items separately; do not pack prohibited or hazardous goods
- Have an authorized adult available to review and sign moving paperwork.
QUESTIONS WE HEAR
Know more.
Move better.
Clear answers now can save time and confusion on moving day. For contractual details, always rely on the agreed written estimate and your applicable consumer rights.
Is a piano or gun safe included in a standard moving estimate?
Not unless the item is disclosed and the written estimate specifically includes its accepted handling and charge.
Will the team disassemble and re-level a pool table?
Do not assume that service is included. Slate-table disassembly, transport and re-leveling may require a specialist and a separate written scope.
Can firearms be placed in moving boxes?
Firearms and regulated items require separate legal and safety review before acceptance. Never conceal them in an ordinary box or assume the crew will transport them.
EXPLORE RELATED HELP
More ways to
get moving.
YOUR NEXT CHAPTER STARTS HERE
Ready to plan
your move?
Bring us your move date, inventory, access conditions and any specialty items. We'll review the details and discuss your written service options.